Canon imageCLASS MF289dw Won’t Print After Update — What to Do

It can be very frustrating when your Canon imageCLASS MF289dw suddenly refuses to print right after a Windows update. You might click “Print,” and nothing happens. Or maybe the printer says it is offline when you know it is connected. Sometimes the print job just sits in the queue and never moves forward.

If this sounds familiar, don’t worry—you are not the only one dealing with it. The cause is often something simple: your computer and printer are not “speaking the same language” anymore. This usually happens when the tiny piece of software that connects them has gone missing, become damaged, or is out of date.

In this guide, we will explain in easy, everyday words why this happens and how to fix it. You will learn about three different solutions:

1. The fastest and simplest method using DriverAssist.
2. A manual method where you download the needed software directly from Canon’s official site.
3. Another manual method using a built-in Windows tool called Device Manager.

By the end of this blog, you will know exactly what to do to get your Canon imageCLASS MF289dw printing again.

Why Your Canon Printer May Stop Printing After an Update

Think of your printer as a person who understands only one language. Your computer needs a translator to explain what you want printed. That translator is a small piece of software (called a driver).

When that translator goes missing or does not understand the latest “language” your computer is speaking after a Windows update, problems may show up. Some of the most common ones are:

• Your printer says it is “offline” even though it is connected.
• Print jobs keep getting stuck in the queue.
• The printer refuses to respond at all.
• You get error messages about printing.

It may sound technical, but the solution is very simple: give your computer and printer the right translator again.

The Easiest Option: Fix It With DriverAssist

If you don’t want to spend time searching for files or worrying about clicking the wrong download, the simplest fix is to use DriverAssist. This tool automatically checks your computer, finds exactly what your Canon imageCLASS MF289dw needs, and installs it for you.

Here’s how you do it step by step:

1. Click this link to get DriverAssist: Download DriverAssist.
2. Install the program on your computer by following the simple setup steps.
3. Open DriverAssist and let it scan your system.
4. When it shows you the missing or broken connection for your Canon printer, follow the instructions to fix it.
5. Restart your computer when it finishes.

After that, your printer should work normally again. This is the fastest way to solve the issue, especially if you’re not comfortable searching for software manually.

Manual Option 1: Download From Canon’s Support Website

Some people like to do things themselves. If that’s you, you can download the needed software directly from Canon. This way, you’re in full control, but you’ll need to be careful to choose the correct file for your version of Windows.

Here’s how to do it:

1. Open a web browser and search for “Canon Support.”
2. In the Canon Support page, type Canon imageCLASS MF289dw into the search bar.
3. Select your printer model from the list that appears.
4. Find the section called Drivers & Downloads.
5. Choose your operating system (for example, Windows 10 or Windows 11).
6. Download the file that matches your system.
7. Once it finishes downloading, double-click it to start the installation.
8. Follow the instructions until the setup is complete.
9. Restart your computer.
10. Try printing a document to check if it works.

This method takes a little more effort, but it guarantees you’re getting the official software from Canon.

Manual Option 2: Update Through Windows Device Manager

Windows also has its own built-in tool that can search for updated printer software. This tool is called Device Manager. It is not always the most reliable option because it might not find the newest file, but it’s still worth trying.

Here are the steps:

1. On your keyboard, press the Windows key + R at the same time.
2. Type devmgmt.msc in the box and press Enter.
3. Device Manager will open. Scroll until you see Printers (sometimes called Print queues).
4. Find your Canon imageCLASS MF289dw, right-click it, and select Update driver.
5. Click on Search automatically for drivers.
6. If Windows finds something, follow the steps to install it.
7. Restart your computer when done.
8. Print a test page to confirm it’s fixed.

If Windows says it couldn’t find anything, don’t worry. That just means you should try the Canon website method or the easier DriverAssist option.

Which Fix Should You Use?

• Want the quickest and easiest path? Choose DriverAssist.
• Prefer full control and downloading files yourself? Use Canon’s official website.
• Like trying built-in Windows tools first? Go with Device Manager.

All three methods can solve the problem, so pick the one that feels best for you.

Extra Tips to Avoid Future Printer Headaches

• Restart your computer and printer after updates or fixes.
• If printing still doesn’t work, unplug the printer for one minute, then plug it back in.
• Double-check your printer is connected (via USB or Wi-Fi).
• Consider using DriverAssist regularly to prevent future miscommunication between your computer and printer.

Wrapping Up

When your Canon imageCLASS MF289dw stops printing after a Windows update, the cause is usually that your computer and printer are no longer “speaking the same language.” The solution is simply to update the piece of software that helps them communicate.

You now know three different ways to do this: the quick DriverAssist method, the direct download from Canon’s site, or the built-in Device Manager option. Whichever method you choose, the result is the same—you get your printer back to working order and can finally stop stressing about why it won’t print.