Canon PIXMA TS7520 Won’t Connect to Phone or Laptop

Is your Canon PIXMA TS7520 not connecting to your phone or laptop? Maybe it says the printer is offline, not responding, or simply will not print. These problems are common, and in many cases, the cause is outdated or damaged printer software on your computer.

This guide will walk you through simple steps to fix common Canon PIXMA TS7520 connection and printing problems. You will learn why this happens and how to fix it using the easiest method first, followed by step by step manual options for Windows users.

Everything is written in plain language so you can follow along, even if you are not tech savvy.

Why Your Canon PIXMA TS7520 Stops Connecting

Your printer depends on a small program inside your computer to understand what to print. This program acts like a translator between your Windows system and the printer.

If this software is:

• Outdated
• Missing
• Damaged
• Not installed correctly

Your Canon PIXMA TS7520 may:

• Refuse to connect to WiFi
• Not show up on your laptop
• Fail to print from your phone
• Show as offline
• Print blank pages
• Stop responding

Over time, Windows updates can cause the printer software to become mismatched. Think of it like two people speaking slightly different languages. The printer and computer stop understanding each other.

The good news is that updating this software usually fixes the issue quickly.

The Fastest and Easiest Fix: Use DriverAssist

The simplest way to fix Canon PIXMA TS7520 connection problems is by using DriverAssist.

Instead of searching websites and guessing which file to download, DriverAssist automatically finds the correct printer software for your specific Windows system.

Here is how to use it:

Step 1: Download DriverAssist

Use this secure download link.

Step 2: Install the Program

Open the downloaded file and follow the on screen instructions. The setup process only takes a few minutes.

Step 3: Run the Scan

Once installed, open DriverAssist and let it scan your computer. It will detect outdated, missing, or damaged printer software.

Step 4: Update Your Canon PIXMA TS7520

Click the update button next to your printer. The tool will download and install the correct files automatically.

After the update finishes, restart your computer and try printing again.

For most users, this solves the problem immediately.

Manual Option 1: Update Through the Canon Support Website

If you prefer to update the printer software manually, you can download it directly from Canon.

Follow these steps carefully.

Step 1: Identify Your Windows Version

1. Click the Start button.
2. Type “About your PC”.
3. Look for System type and Windows version.

Write this down. You will need it to choose the correct download.

Step 2: Visit Canon’s Official Support Page

Open your web browser and search for:

Canon PIXMA TS7520 support

Make sure you are on the official Canon website for your region.

Step 3: Find the Software Section

On the support page:

1. Select Drivers and Downloads.
2. Choose your Windows version from the list.
3. Look for the full printer software package.

Download the latest version available.

Step 4: Install the Downloaded File

1. Open the file once it finishes downloading.
2. Follow the installation steps.
3. Accept the license agreement.
4. Choose wireless or USB setup depending on how you connect your printer.

Restart your computer after installation.

Once your computer turns back on, try printing a test page.

Manual Option 2: Update Using Windows Device Manager

Windows has a built in tool called Device Manager. This tool lets you check and update printer software from inside your system.

Here is how to use it.

Step 1: Open Device Manager

1. Right click the Start button.
2. Click Device Manager.

Step 2: Find Your Canon PIXMA TS7520

Look for:

• Printers
  or
• Print queues

Click the arrow to expand the list.

Step 3: Update the Software

1. Right click Canon PIXMA TS7520.
2. Select Update driver.
3. Click Search automatically for drivers.

Windows will check if a newer version is available.

If Windows finds an update, follow the instructions to install it.

Restart your computer once the process is complete.

What If the Printer Still Shows Offline

If updating the printer software does not fix the issue, try these additional steps:

Check WiFi Connection

Make sure:

• Your printer is connected to the same WiFi network as your laptop.
• The WiFi signal is strong.
• There were no recent router changes.

You can check your printer’s network status through its display screen.

Restart Everything

Turn off:

• Your printer
• Your computer
• Your WiFi router

Wait about 60 seconds, then turn everything back on.

This refreshes the connection between devices.

Remove and Reinstall the Printer

1. Open Settings.
2. Click Bluetooth & devices.
3. Select Printers & scanners.
4. Click your Canon PIXMA TS7520.
5. Choose Remove device.

After removing it, click Add device and reinstall the printer.

Signs That the Printer Software Is the Problem

Many users are unsure whether the issue is caused by the printer itself or the computer.

Here are clear signs the problem is software related:

• The printer works from another computer but not yours.
• It worked fine before a Windows update.
• The printer appears in the device list but will not print.
• You see error messages about communication failure.

If any of these apply, updating the printer software is likely the fix.

Why Keeping Printer Software Updated Matters

Windows updates happen regularly. These updates improve security and system stability. However, older printer software may not work well with newer versions of Windows.

Keeping your Canon PIXMA TS7520 updated helps:

• Maintain stable connection
• Avoid printing errors
• Prevent offline messages
• Reduce failed print jobs

Using an automatic tool like DriverAssist saves time and avoids confusion about which file to choose.

Common Questions About Canon PIXMA TS7520 Connection Problems

Why does my Canon PIXMA TS7520 not show up on my laptop?

This usually means the printer software is missing or damaged, or the printer is not connected to the same WiFi network.

Why does my printer say offline even though it is on?

This often happens when Windows cannot communicate with the printer due to outdated software.

Can Windows updates break my printer connection?

Yes. Sometimes after a Windows update, older printer software may no longer work correctly. Updating fixes this.

Final Thoughts

If your Canon PIXMA TS7520 will not connect to your phone or laptop, the issue is often simple to fix. Outdated or damaged printer software prevents your computer and printer from communicating properly.

The fastest solution is to use DriverAssist to automatically find and install the correct update. For users who prefer manual steps, downloading the latest file from Canon or using Device Manager can also solve the problem.

Once updated, most connection and printing issues disappear, and your printer should work normally again.