How to Fix Canon imageCLASS LBP172dw Printer Issues by Updating the Driver

Is your Canon imageCLASS LBP172dw printer not printing, going offline, or showing up as an “unknown device”? These are often signs of an outdated or corrupt driver, especially after a Windows update or hardware change.

Fortunately, updating your printer driver can fix these issues quickly. In this guide, we’ll walk you through how to get your Canon LBP172dw working again and introduce a much easier way to do it with DriverAssist.

Why Your Canon Printer May Not Be Working

When your printer isn’t detected or refuses to print, a faulty or missing driver is usually the culprit. Here are some common symptoms:

Your printer shows as Offline
Error messages like “Driver Unavailable” or “Unknown Device”
Documents get stuck in the print queue
You recently updated Windows and the printer stopped working
The printer works via USB but not wirelessly (or vice versa)

These issues are usually resolved by installing the latest driver compatible with your version of Windows.

Quick Fix: Use DriverAssist (Recommended)

If you want the fastest and safest way to update your Canon LBP172dw driver, use a trusted utility like DriverAssist.

Why DriverAssist?

Automatically detects your Canon LBP172dw and Windows version
Installs the latest manufacturer-approved driver
Fixes corrupt or outdated drivers in one click
Supports all versions of Windows (10, 11, 8.1, 7)
Keeps all your drivers updated, not just your printer

💡 Click here to download DriverAssist and fix your Canon printer in minutes.

How to Manually Update the Canon LBP172dw Driver

If you prefer to do it manually, follow these steps:

Step 1: Go to Canon’s Official Support Site

Visit Canon's support page and search for imageCLASS LBP172dw.
Locate the driver section and choose the version that matches your Windows operating system.

⚠️ Be sure to select the correct Windows version (32-bit vs 64-bit, Windows 10 vs Windows 11, etc.)

Step 2: Download and Run the Driver Installer

Once downloaded, double-click the file to begin the installation.
Follow the on-screen instructions. You may be prompted to restart your computer.

Step 3: Test the Printer

Try printing a test page. If it still doesn’t work:
Disconnect and reconnect the printer
Restart your computer
Check Wi-Fi or USB cable connectivity

Update via Device Manager (Alternative Method)

You can also try updating the driver through Windows:

Press Win + X and click Device Manager
Expand Printers or Unknown Devices
Right-click Canon LBP172dw (or any unknown device)
Select Update driver
Choose Search automatically for drivers

Note: This method often fails to find the correct driver. If it doesn’t work, go back to the Canon site or use DriverAssist for better results.

Final Thoughts

Your Canon imageCLASS LBP172dw is a fast and reliable laser printer but like any hardware, it depends on the right driver to function properly. If your printer isn’t responding or keeps going offline, don’t waste time troubleshooting connection settings or reinstalling firmware.

Fix the driver first.
And the easiest way to do that? Let DriverAssist handle it for you so you can get back to printing without the hassle. Get it here now, free download.