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Published Nov 25, 2025 in

Why Is My Canon imageCLASS LBP247dw II Printing Blank Pages?

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By Katrina Mae

Mastering Drivers, Solving Issues
A Canon imageCLASS LBP247dw II printer is shown beside a laptop displaying a “Driver Required” warning with a yellow exclamation mark, representing printing issues caused by missing or outdated drivers.
8 mins

Why Is My Canon imageCLASS LBP247dw II Printing Blank Pages?

If your Canon imageCLASS LBP247dw II printer suddenly starts printing blank pages or refuses to print anything at all, you are not alone. Many Windows users experience this kind of problem after a recent system update, a printer setup issue, or missing software that helps your printer talk to your computer. The good news is that this can usually be fixed quickly by updating the printer’s software (known as a driver) to the latest version.

This guide will show you simple, step-by-step ways to fix these printing problems—no technical experience needed. We will explain why this happens, how to fix it using Canon’s official website or your computer’s built-in tools, and how to make the process even easier with a trusted tool called DriverAssist.

Understanding Why Your Canon imageCLASS LBP247dw II Prints Blank Pages

Your printer needs a small piece of software to communicate properly with your Windows computer. This software tells your system how to send printing instructions and ensures that your printer understands them.

When this software is outdated, missing, or corrupted, your printer may stop responding, print blank pages, or show error messages even if it has ink or toner. Common signs that your Canon imageCLASS LBP247dw II needs an update include:

  • The printer is connected but not printing anything
  • Pages come out blank or half-printed
  • The printer shows as “offline” even when it’s turned on
  • Printing takes much longer than usual or gets stuck in a queue

If any of these sound familiar, it’s very likely that your printer’s communication software needs to be refreshed or reinstalled.

Easiest Way to Fix the Issue — Use DriverAssist

The quickest and most reliable way to solve this issue is by using DriverAssist, a trusted tool that automatically finds and installs the correct printer software for your Canon imageCLASS LBP247dw II.

Instead of searching for files online or going through confusing setup steps, DriverAssist does everything for you. It scans your computer, finds any missing or outdated printer software, and updates it safely within minutes.

Here’s how to do it:

  1. Go to the official website.
  2. Download and install DriverAssist.
  3. Open the tool and let it scan your computer.
  4. When the scan is complete, select your Canon imageCLASS LBP247dw II printer from the list.
  5. Click “Fix Now” to update your printer automatically.

DriverAssist handles the entire process, saving you from the hassle of searching or downloading the wrong files. Once it’s done, restart your computer and try printing again. Your Canon printer should now print normally.

How to Fix It Manually Using Canon’s Official Website

If you prefer to do it yourself, you can manually install the latest printer software directly from Canon’s support page. It only takes a few steps.

Step 1: Visit Canon’s Official Support Page

  • Open your web browser and go to the Canon Support website.
  • In the search box, type imageCLASS LBP247dw II and select your printer from the results.

Step 2: Choose Your Operating System

  • The website may automatically detect your Windows version, but if not, select it from the list.

Step 3: Download the Correct Software

  • Look for the section labeled “Software” or “Drivers & Downloads.”
  • Click on the latest available software for your Canon imageCLASS LBP247dw II.
  • Save the file to your computer.

Step 4: Install the Software

  • Once the download is complete, locate the file (usually in your Downloads folder).
  • Double-click it to start the installation.
  • Follow the on-screen instructions until the setup is complete.

Step 5: Restart Your Computer and Test the Printer
After installation, restart your computer and try printing a test page. If everything was done correctly, your Canon imageCLASS LBP247dw II should now print without issues.

How to Update Using Windows Device Manager

Windows also provides a built-in way to refresh your printer’s communication software. This option is helpful if you don’t want to visit websites or install additional programs.

Step 1: Open Device Manager

  • Right-click the Start button on your taskbar and select Device Manager from the menu.

Step 2: Find Your Printer

  • In the Device Manager window, locate and expand the section labeled Printers or Print queues.
  • Find Canon imageCLASS LBP247dw II in the list.

Step 3: Update the Software

  • Right-click on the printer’s name and select Update driver.
  • Choose Search automatically for drivers.
  • Windows will search your computer and Microsoft’s database for the most recent version available.

Step 4: Restart and Test
Once Windows completes the update, restart your computer and try printing again.

Tips to Prevent Future Printing Problems

Keeping your printer running smoothly doesn’t have to be complicated. Here are a few easy things you can do:

  • Keep Windows updated. System updates often include compatibility fixes that help your printer work better.
  • Restart your printer and computer regularly. This clears out temporary files that might cause errors.
  • Avoid unplugging the printer during use. Doing so can cause incomplete communication between your computer and the printer.
  • Use DriverAssist for future updates. It automatically detects and installs new updates before problems occur.

When to Contact Canon Support

If your Canon imageCLASS LBP247dw II still prints blank pages after trying the methods above, there might be another issue such as:

  • Low or clogged toner
  • Faulty printer hardware
  • A network or USB connection problem

At this point, it’s best to reach out to Canon’s customer support for further help. Be sure to mention the steps you’ve already tried, as this helps them assist you faster.

Conclusion

Blank pages and unresponsive printing can be frustrating, but the solution is often simple. In most cases, the issue comes down to outdated or missing software that helps your Canon imageCLASS LBP247dw II communicate with your Windows system.

You can fix it automatically using DriverAssist, or manually by downloading the latest software from Canon’s website or updating it through Windows Device Manager. Once updated, your printer should print smoothly again.

Keeping this software up to date ensures your printer continues to work properly and saves you from future printing headaches.

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